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Help Articles

Knowledge base

How to Translate Help Center Articles


  • General

    Announcements, Release Notes, Service Notifications, and Governing Documents.

  • Registration

    Sign up your fleet or provider to start using Decisiv applications now.

  • Help for Provider

    Manage your cases, assets, estimates, and operations as a service provider in the Case application.

  • Help for Fleet

    Manage your fleet's assets, service requests, and cases in the Case application.

  • Help for Builder

    Build and manage the operations that users can add to cases.

  • Help for Vision

    Create custom searches and custom views of your cases using the Vision application.

  • Help for Insite

    How to view reports and analytics using the Decisiv Insite application.

  • Help for DMS and DBS Integrations

    Information on integrations with Dealer Management Systems (DMS) and Dealer Business Systems (DBS).

  • Help for Sentinel

    Create and manage appointments for alerts on your customer assets.


What's New

  • Browser Support Policy

    2025-06-27 13:23:44 UTC

  • Cojali Diagnostic Integration

    2025-11-17 21:24:11 UTC

  • Operations Table Video Demonstration

    2026-04-22 13:12:55 UTC

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