Agents - Creating Secured Passwords

Due to implementation of more secure password standards, it is no longer acceptable to provide users basic passwords. In all cases utilizing forgot password link is the preferred method. If for some reason the customer is unable to utilize the reset password functionality, and one needs to be generated it must be a complex secure password. 

Random generated passwords can be derived from the following source.

https://1password.com/password-generator/

When visiting this site, it is important to select numbers and characters, utilizing the copy secure password allows for easy transition to Case or other products.

When providing the password, it is essential to provide the end user instructions on how to update their password to a new unique password.