Fleet User Roles

Fleet User Roles and Permissions

Understanding user roles helps you set up new users with the right level of access. Each role provides specific permissions — assigning the correct role from the start reduces confusion and prevents users from having more access than they need.

Roles

Administrator — Full access to fleet portal settings, user management, and all case and asset activity.

Manager — Access to case management, asset oversight, and reporting across the fleet account.

Member — Standard access to view and interact with cases and assets associated with the fleet account.

Report User — Read-only access focused on reporting and data visibility. Cannot create or modify cases.