Enhancements:
- Operations Search | The platform will provide persistent visual feedback when an operation has been added to a case.
Coming Soon:
- New Partnership with TRITECH | TRITECH is your partner in service technician and operations success. Access to Diesel Technician training and comprehensive on-demand support for Independent Service Providers (ISPs), Fleets, and Dealers working on all makes and models.
Case V8.41.0 (Targeted for July 3rd, 2026):
Operations Search
- Instant confirmation — Once an operation is added to a case, a visual indicator appears directly in the search results to show it's already on the case.
- Stays visible — The confirmation persists for as long as the operation remains on the case, so status is always clear without needing to cross-reference the operations table.
- Repeat adds are still supported — The operation remains available to add again, preserving flexibility for valid scenarios where the same operation is needed more than once.
-
Clears automatically — If an operation is removed from the case, the confirmation indicator disappears on its own — no manual refresh needed.
Coming Soon:
New Partnership with TRITECH
TRITECH’s Expert Tech Support (ETS) provides truck service providers with direct access to experienced technical specialists for diagnostic troubleshooting and repair guidance across all makes and models.
When complex repair challenges arise, technicians can connect with TRITECH experts to help identify root causes, review diagnostic information, and expedite repairs. Support is available across a wide range of commercial vehicle platforms and systems covering Class 3-8 vehicles.
Designed to support service operations in real-world shop environments, ETS helps technicians work through difficult diagnostic and repair situations while reducing downtime and keeping repairs moving.
Click here for more information
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